1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use CardRoots.

2. Information We Collect

We collect the following information:

Your email address (for card delivery and receipts)
Recipient names and messages (as provided by you)
Payment information (processed securely by Stripe, not stored by us)
Basic usage data (via analytics to improve our service)

3. How We Use Your Information

We use your information to:

Create and deliver your digital cards
Process payments securely
Arrange tree planting on your behalf
Send you confirmation emails and receipts
Improve our service and respond to your enquiries

4. Data Storage

Your card data (including messages and recipient names) is stored securely in our database. We retain this information to ensure your cards remain accessible via shareable links. Payment information is handled exclusively by Stripe and is not stored on our servers.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to provide our service (e.g., Stripe for payments, tree planting partners for fulfilment). We never share recipient information or card content with third parties for marketing purposes.

6. Your Rights

Under UK data protection law, you have the right to access, correct, or delete your personal data. If you would like to exercise these rights, please contact us at info@cardroots.com.

7. Cookies

We use minimal cookies for essential functionality and analytics. You can control cookie preferences through your browser settings.

8. Contact

If you have questions about this privacy policy, please contact us at info@cardroots.com.

Privacy Policy